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Commercial & Asset Finance Brokers Association

The national peak professional body of the equipment finance industry.

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Advocacy

Representing you. CAFBA advocates for the equipment finance industry to federal and state governments and the regulators on issues that affect our industry
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Training and events

Network and learn. From professional development days to web-based programs, CAFBA provides you with the knowledge and resources to help you succeed.
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Membership

As a professional commercial equipment finance broker, joining CAFBA will provide you with the skills and backing that only the peak national association can provide
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latest news

Australian Financial Complaints Authority – AFCA

Australian Financial Complaints Authority – AFCA

Transitional Information 1.            Overview As CAFBA members know, the Australian Financial Complaints Authority (AFCA) will replace the Credit and Investments Ombudsman (CIO), Financial Ombudsman Service (FOS) and Superannuation Complaints Tribunal (SCT) from 1 November 2018. CAFBA members with FOS membership should have been registered with AFCA already.  AFCA is currently contacting CIO members directly to arrange registration by 31 August.  Registration is also dependent on CIO membership renewal being completed by 31 August, with all fees paid by that date. However, CAFBA members with CIO membership must also maintain their existing CIO membership during the transition period. Disputes in progress, or lodged, with an existing EDR Scheme prior to 1 November 2018 will be managed under the Rules of that Scheme.  From 1 November, all complaints must then be lodged with AFCA and dealt with under its Rules. Further details of AFCA’s broader jurisdiction and the transition process are set out below to assist Members understand AFCA’s scope and the timing of key obligations, including the changes of EDR details on documents and websites. 2.            AFCA - EDR Schemes - Mergers AFCA will largely be a merger of the three existing EDR Schemes – Financial Ombudsman Scheme (FOS), Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT).  FOS is already involved in the transition process, with most of its members registered with AFCA.  CIO and its members are yet to transition. All new disputes lodged after AFCA has started will be handled under the new AFCA Rules, which will incorporate new claims limits and compensation caps. Disputes lodged with AFCA will be called complaints. A memorandum of understanding... read more

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Know your interests are effectively represented

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Satisfy lender accreditation requirements

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Support your relevent equipment finance association

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